I have a CDW/CD-ROM combo (TS-H492A) internal. I have problem. It cannot read
DVD games any more. I have tried firmware updates also but still nothing. I
don´t know maybe there is some kind of hardware issue. I need some help please! Thank you !
It’s always frustrating when something that used to work before just refuses to do what it’s supposed to. This can be either a hardware or a software issue. Now I’m assuming that you can see the drive in the “My Computer” folder and in the Device Manager all right.
It might be a new driver that you installed as part of a Windows Update that might be doing this to you. Try rolling back the driver. You can do this by going into the Control Panel>System then click on the “Hardware” tab and click on Device Manager. Find your Combo drive in the list (should be under CD-ROM) and right click it. Choose Properties on the menu that pops up and go to the “Driver” tab. Then choose Roll Back driver.
If this doesn’t work (or it tells you that there are no drivers to roll back to) and your sure that you have the newest firmware then you have two other options:
1)Something wrong with the disc. In which case you can try to clean it.
2)Something wrong with the drive hardware itself. Sometimes lasers in optical drive’s will fail partially resulting in the drive being able to read CDs but not DVDs. If that’s the case then your going to need a new burner. Their going for pretty cheap these days. Expect to pay under a 100 bucks for a good one. I’d recommend an LG or Sony.
Thanks for asking!
The Fake Geek