Fix: Can’t delete or send messages in Windows Mail

Problem:You suddenly and inexplicably cannot send or delete some mail from your outbox.

Fix: Apply a Microsoft update to Windows Mail to fix the problem

THE 32-BIT METHOD:

1. Ensure that you are running 32-bit Windows Vista.
2. Download the 32-bit version of the update (Clicky).
   
3. Apply the update.
4. Restart the computer.

THE 64-BIT METHOD:

1. Ensure that you are running 64-bit Windows Vista.
2. Download the 64-bit version of the update (Clicky).
3. Apply the update.
4. Restart the computer.

And you should be able to delete that pesky mail.

How to explain this problem to the client: Good customer, it would seem that Windows Mail lost a part of the mail and can’t delete it anymore, it’s a Windows Mail bug. We’ve installed an update that fixes the bug. Isn’t that great?

Good luck and tell me how it goes on the forums.