From our good friends over at PCMag,
It looks as if Walmart is set to open a computer repair place called “Solutions Stations.” These will reportedly be staffed with Dell tech staff….
Does this not sound like a bad idea to anyone? I mean even if they are “Dell trained” the technicians are not going to be the cream of the crop if you know what I mean. And sooner or later we’re gonna have Wal-Mart general staff being “transferred” over with little training.
It just seems like another computer repair place that does reloads (reloads for spyware, reloads for POST issues, and reloads for overheating) charging hundreds of dollars. I really doubt they will have any training, certification or experience. I mean what kind of people do you attract for about $11 to $15 bucks an hour? There are many techs who are committed to their work (even when at those wages) but the vast majority do not care about quality or their customers.
And our reputation as computer technicians as a whole will suffer in the end.