Looking for Comstar Technical Support? Perhaps because your external hard drive has bit the bullet? You can contact Comstar through the following ways:
Website: http://samtack.com/comstar/
Technical Support (Canada – English): 1-800-255-8048 stsupport@samtack.com
Technical Support (Canada – French): 1-800-541-2799 soutien@samtack.com
Technical Support (U.S.A): (626) 810-2833 jimmy_lee@samtack.com
Unfortunately their website is very sparse and it might be best to simply return to where you bought your Comstar product if you encounter any problems.
I just purchased a retail plus DVD+/-RW ultra slim external disc drive for my laptop computer. I did the downloads , and I can see the device, but nothing will play. I am running Windows 10, although the box says compatible for Windows 8.
I did the Windows 10 upgrade but it didn’t help.
Thanks for looking into this matter.
Tom
I just bought a DVD+RW ultra slim external disc…I didn’t realize it said windows…is it comparable with Mac mini
My EXOT 500G is not working.
The red indicator light is functional
The mechanism is not rotating
Appreciate your help please; my lifetime of work is stored in this Unit
With Thanks
amjad ali