Fix #1: Ensure that your keyboard lights are enabled
- Click on the Apple logo in the top left corner of your screen.
- Open System Preferences
- Click on Keyboard
- Make sure that “Adjust keyboard brightness in low light” is un-checked.
- Press F6 to increase brightness. The keyboard should light up.
Fix #2: Reset the Ambient Light Sensor setting
- On your keyboard press the keys Shift, Command, and the letter G at the same time. This will open the “Go to Folder” box.
- Type in /library/preferences
- In the folder that opens delete the following file: com.apple.iokit.AmbientLightSensor.plist
- Restart the computer.
Fix #3: Reset your Mac’s System Management Controller (SMC)
Choose the correct procedure depending on what Mac you have.
To reset the SMC for a macbook with a battery you can remove (such as the plastic Macbooks) without opening the case:
- Shutdown the Mac. Disconnect the power cord. Remove the battery.
- Press and hold down the power button for ten seconds. Then release the power button.
- Put the battery back in and connect the power cord. Power up your macbook.
To reset the SMC for a macbook with a battery you can’t remove (such as all the unibody Macbook Pros and Macbook Airs):
- Shutdown the Mac. Make sure that the power cord is connected and charging.
- On the Macbook’s keyboard press and hold the Shift-Control-Option keys on the left side (has to be left side) as well as the power button at the same time. Hold for five seconds.
- Release all keys and the power button.
- Turn on the Mac.
To reset the SMC for an iMac or Mac Pro Desktop:
- Shutdown the Mac. Disconnect the power cord.
- Press and hold down the power button for ten seconds. Then release the power button.
- Connect the power cord. Power up your macbook.