How To Fix Snapchat Not Logging In/Connecting, Being Stuck On Verifying Device

If you’re trying to login into snapchat but are unable to because the app is giving an error message or just frozen worry no more.

If you’re getting the error message “Verifying Device” or “There was a problem connecting to the server. Please try again” or “Oh No! Your login temporarily failed”, then here’s how to easily fix it.

Try the fixes in order.

Fix #1: Make Sure Google Play Services Background Data Are Enabled

Many users have reported that the problem was caused by having disabled Google Play Services Background Data and forgetting to re-enable it. Or the services just disabled on their own. Regardless make sure that Google Play Services Background Data are running.

Here’s how to do it:

  1. Open your phone Settings (it’s an app in your app drawer)
  2. Tap on Data Usage
  3. Tap on Google Services
  4. Scroll to the bottom and make sure that “Restrict background Data” is unchecked

Fix #2: Clear Snapchat Cache

Sometimes stopping the snapchat app, clearing it’s cache and then restarting it do the trick.

  1. Open Settings
  2. Tap on Apps
  3. Swipe to the right until you get to the ALL section
  4. Find Snapchat and tap on it
  5. Tap on Force Stop
  6. Tap on Clear Cache
  7. Go back to the home screen and open Snapchat again

Fix #3: Clear Google Play Services Cache

Sometimes stopping the snapchat app, clearing it’s cache and then restarting it do the trick.

  1. Open Settings
  2. Tap on Apps
  3. Swipe to the right until you get to the ALL section
  4. Find Google Play Services and tap on it
  5. Tap on Clear Cache
  6. Turn your phone off and then back on.
  7. Go back to the home screen and open Snapchat again

Fix #4: Check for updates to Snapchat and Google Play Services

Open the Play Store app and check for updates to both Snapchat and Google Play Services. You may have declined an update in the past that solves the issue you are having.

55 thoughts on “How To Fix Snapchat Not Logging In/Connecting, Being Stuck On Verifying Device”

  3. stuck on verification screeen
    says log in..then i do but the verifying device message on bottom loading never goes away and wont sign in

  5. tried every solution, nothing worked, what did end up working was using a different email account

  6. Still on verifying device? Cause I don’t have that number has my phone number no more

  12. Tried all the ways still not able to log in and still its showing the problem connecting to the server message…….plzzz help…..

  13. None of this helped… It keeps saying “there was problem connecting to server”

  14. Turn off your wifi and use your data to log in and that should work it worked for me

  16. False alarm! It did work!!!! Thank you guys so much! I missed the first step because I couldn’t find “Google Services” and as soon as I unchecked the box, it worked. Thanks guys!

  17. THIS SAVED MY LIFE. I’m genuinely being serious. I wasn’t able to log into my snapcha for DAYS and I was constantly relying on other people’s phone’s. During this time period, my play services was screwed up so nothing run by Google, including Google itself, was working. I followed all these steps and it fixed my whole phone!! In addition, I had saved Snoachat on my SD card. I had transferred it back onto my phone for this process and it seemed to work. :)

  18. I still have this problem so I made a new account and it just kept crashing when I opened it, then as soon as you uninstall and reinstall it comes up with the same message. Very frustrating. Cleared cache etc. And everythjng suggested on Google.

  19. I’m having the same problem for last 2 days! I even can’t login from a second phone with the same error… I tried changing my password and still same problem…

  20. Woohoo – you’re a life saver.. after redoing all the steps – clear google services cache, force stop snapchat, clear snapchat cache and reboot, I was able to login again!

  22. You are amazeballs thanks sooooo much

    It didn’t work for a month looked everywhere for help and finally found this

    did the google service background it works yay happy AF

  24. LIFE SAVER ! Thought i would have to bring my phone to the boost mobile place thanks soo much

  26. I have the same problem as MichaMarie. I can’t log into snapchat because there’s is apparently something wrong with my server or something. Please help.

  29. None of these steps are available to me, or more precisely, the direction don’t apply to me as I have an iPhone. How do I clear cache with an iPhone? All of the suggestions are for googleplay users.

  30. snapchat has been checking usernames for fifteen minutes to determine if I can use what I want, tried uninstalling and reinstalling, nothing. Grrr

  31. Hej. If you install xposed. You must remove (unistall) xposed of your mobile. That’s will work.

  32. my snapchat keeps telling me cannot connect please check your connection and try again but my connection is working fine. And I Hav wifi it’s working too. But idk can you pls helppppp!!

  34. I have normal connection but it still won’t let me log in and I know it’s the right password because I recently changed it please help

  35. I am having a hard time logging into Snapchat. I have had like 7 or 8 verification codes sent to me and it keeps getting stuck on the New password page. I put in something for the password and it will not let me continue. Please help

  36. I CANT LOG IN MY SNAPCHAT ! I tried logging in TWO different phones and it keeps on saying incorrect password ! Theeenn i tried abou 10 TIMES to reset it and it still says the same thing HELPPPP

  37. Anyone still experiencing this issue – try logging in with a WiFi connection rather than mobile data.

    Some data plan providers have updated their content settings making Snapchat an ’18+’ app, this means that in order to use Snapchat on mobile data it is necessary to ring your phone provider and tell them that you are happy to have an unfiltered, 18+ allowable internet service.

  39. I can’t sign in my snapchat over 20 hours ago on my samsung it’s really painful and stressful it keeps saying server temporarily unavailable try again! This step aren’t helpful i even uninstalled and same things keep happening.

  40. I think Snapchat needs to get a serious grip on it’s broken quality of user login experience
    There are many online services making login work absolutely correctly every time for the user.
    So getting such a basic thing as Login wrong in this way is not excusable and unforgivable.

  41. I have normal connection but my Snapchat keeps giving me this ‘please check your connection & try again msg..am using an iPhone .have updated my iOS ,tried deleting my Snapchat & downloaded it back & also tried changing my password but none of that worked ..please anybody with any idea ?

  42. Please have not been able to login to my account for almost 2 weeks now
    It keep bringing no connection try again even when I tried to change password

  43. I’ve been trying to login but it’s not working. Keeps showing logging in but nothing happens

  44. The best solution for iOS users is to login on an android phone. Then while you are still logged in on the android. Login on the iOS Snapchat. Phew your problem will be solved.

  46. It still doesn’t let me log in. It says … “Oh no! Your login temporarily failed, so please try again later.” Whats going on? I tried all the steps and it still doesn’t work.

  47. Pls snapchat sever is having problem,could you pls fix this for easy access. From adamawa #NIgeria.

  49. Ave been trying to login into my account buh am getting Oh No! Your login temporarily failed” very annoying have done everything I Dont no If it is my tecno c9

  50. I have been trying to log into my snapchat account it wasn’t logging in and i tried opening a new account but still not working. I dunno if its from my phone. It takes time and will later fail

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