Current versions of iTunes use Wifi Sync to tie together your iPhone with your computers iTunes library. But what happens when your iPhone doesn’t show up?
There are a few different fixes for this problem. Try them in order from easiest to more difficult.
Fix #1: Check Your Wifi
Let’s start with something really simple and stupid: Are both your iPhone and computer connected to the same wifi network?
Just make sure. Could save you some time.
Fix #2: Turn Wifi Off Than On Your Computer
By turning off Wifi on your Mac (or windows computer) and then turning it back on you’ll force iTunes to re-scan the network for devices.
- Close iTunes
- Turn off Wifi (on a Mac just click on the Wifi button in the upper right of your screen and then click Turn Wifi Off)
- Wait fifteen seconds
- Turn on Wifi (on a Mac just click on the Wifi button in the upper right of your screen and then click Turn Wifi On)
- Open iTunes
Fix #3: Turn Wifi Off Than On Your iPhone
Similar to Fix #1 except this time we’re going to force your iPhone re-scan the WiFi network.
- Swipe up from the bottom of your iPhone to open up the Control Centre
- Tap the Wifi button so it goes grey
- Wait fifteen seconds
- Tap the Wifi button again so it goes white
Now wait a few seconds (or even a minute) and then check iTunes to see if a connection was made.
Fix #4: Turn Your Computer And Your iPhone Off Than On
Self-explanatory. Turn both devices off then off.
Yes it’s a hassle. But for most of you this step will probably re-connect your devices and you’ll be able to on with your life.
Fix #5: Make Sure WiFi Sync Is Actually Enabled
- Connect your iPhone to your computer with the USB cable
- Open iTunes
- Click on the device in iTunes
- Click on the Summary button
- In the Options section make sure “Sync with this iPhone over Wifi”
- Click Apply
Disconnect the USB cable and see if WiFi syncing works